Terms of Service

Effective date:  October 29, 2020

Terms and Conditions

  1. ACCEPTANCE OF THESE TERMS AND CONDITIONS.

The Pharmacist’s Voice®, LLC and Kim Newlove at https://www.kimnewlove.com (“The Pharmacist’s Voice®, LLC” or “we”) owns and provides coaching and consulting services for the purpose of proper pronunciation of complex medical and pharmaceutical terminology for healthcare professionals, students, actors, voice over artists, and others, through the website located at https://www.kimnewlove.com (the “Site”). The following terms and conditions govern your use of the website and any mobile application service accessible on the Site (collectively the “Service”), so please read them carefully. Your use of any aspect of the Service will constitute your legally binding agreement to comply with these terms and conditions (“Terms”). YOU AGREE AND UNDERSTAND THAT BY ACCESSING OR USING THE SERVICE, OR BY REGISTERING FOR AN ACCOUNT ON THE SITE, OR BY DOWNLOADING AND/OR INSTALLING ANY SERVICE OR PRODUCT OFFERED BY THE PHARMACIST’S VOICE®, LLC, THAT YOU HAVE AGREED TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS OF USE, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICE. You acknowledge that failure to follow and comply with these Terms may result in suspension or termination of your Account and access to the Service, without notice, in addition to any other remedies available to The Pharmacist’s Voice®, LLC. These Terms incorporate the Privacy Policy.

  1. MODIFICATION OF THESE TERMS AND CONDITIONS.

These Terms may be modified by The Pharmacist’s Voice®, LLC from time to time and such revised Terms shall be posted on the Site stating the date of the most recent revisions. Continued access to the Site or the Service by you will constitute your acceptance of any changes or revisions to these Terms. We reserve the right to discontinue the Service, or change the content or formatting of the Service, at any time without notice to you, and/or to require your immediate discontinuation of any specific use of the Service.

  • a) Eligibility:You must be a legal resident of the United States and eighteen (18) years old in order to register to use the Service. By using the Service, you represent and warrant that you have the right, authority and capacity to enter into these Terms and to abide by all of the policies set forth herein.
  • b) Account Information:You agree that any information, including but not limited to, your name, cell phone number, credit card number and all other pertinent information required to register for an Account with The Pharmacist’s Voice®, LLC, that you enter in the Service, is true, accurate and registered in your name. Your use of such Account Information shall be subject to the Privacy Policy.
  • c) Access to the Service:You shall provide all equipment and software necessary to connect to the Service, including, but not limited to, a desktop computer, laptop, or mobile device that is in working order and suitable for use, as determined in our sole discretion, in connection with the Service. You are responsible for maintaining the confidentiality of any username and password that you designate during the account registration process on the Service, and you are fully responsible for all activities that occur under your username and password.
  1. OWNERSHIP; USE OF SERVICE; SECURITY; THIRD PARTY SITES.

The Service is a method to provide coaching, consulting and/or training services.  You acknowledge the following in connection with your Use of the Service:

  • a) Ownership of Services: The Service, is and shall at all times remain the property of The Pharmacist’s Voice®, LLC. All applicable rights in patents, copyrights, trade secrets, and trademarks, are and shall at all times remain the property of The Pharmacist’s Voice®, LLC. You shall not modify the format or branding of the content provided in the Service (“Content”), or add any materials, including any advertisements or other promotional content, to such Content. The Content is owned by The Pharmacist’s Voice®, LLC, our affiliates or licensors and is protected by intellectual property laws.
  • b) Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service and access the Content on a designated compatible device, solely for your own personal, non-commercial use. You shall not reproduce, modify, perform, transfer, distribute, sell, create derivative works of, or otherwise use or make available the Content or the Service except as expressly provided for in these Terms.
  • c) Use of the Account; Prohibited Activities: You agree to use the Services in compliance with these Terms and any other policies issued by The Pharmacist’s Voice®, LLC relating to the use of the Service. You may not use the Service in any manner that is unlawful or share access to your Account with others. You are responsible for all actions taken via your Account. The following actions are strictly prohibited, and you agree that with respect to the Service you shall not:
    • Impersonate any other person or entity.
    • Threaten, stalk, intimidate or otherwise harass any person.
    • Express or imply that any statements you make or that Properties you upload to the Service are endorsed by The Pharmacist’s Voice®, LLC without our specific prior written consent.
    • Use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the Service or its contents. Automated queries (including screen and database scraping, spiders, robots, crawlers and any other automated activity with the purpose of obtaining information from the Services) are strictly prohibited.
    • Post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights.
    • Remove any copyright, trademark or other proprietary rights notices contained in the Service.
    • Interfere with or disrupt the Services or the site or the servers or networks connected to the Services or the Site.
    • Post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
    • Forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the Service.
    • “Frame” or “mirror” any part of the Service or the Site.
    • Use meta tags or code or other devices containing any reference to The Pharmacist’s Voice®, LLC or the Service in order to direct any person to any other web site for any purpose.
    • Modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Service or any software used on or for the Service or cause others to do so.
  • d) Third Party Websites: Certain features of the Service may involve the distribution of your Account information to third party websites. The Pharmacist’s Voice®, LLC is not responsible for and makes no warranties or representations pertaining to these third party websites, including but not limited to the content, availability, or functionality of such websites or that such third party website’s privacy policy is consistent with the Privacy Policy.
  1. INDEMNITY

You agree to indemnify, defend and hold harmless The Pharmacist’s Voice®, LLC, and its directors, officers, agents, representatives, employees, successors and assigns, from and against any and all claims, demands, actions, losses, damages, injuries, obligations, liabilities and costs and expenses of every kind or nature (including reasonable attorneys’ fees, whether incurred at the trial or appellate level, in an arbitration proceeding, in bankruptcy, including without limitation, any adversary proceeding, contested matter or motion or otherwise) incurred by The Pharmacist’s Voice®, LLC in such proceeding, arising out of or related to your use of the Service that constitutes a breach of these Terms. You shall provide The Pharmacist’s Voice®, LLC with written notice of any legal proceeding or arbitration in which You are named as a defendant and that alleges defects in the Service within ten (10) days after you receive written notice of such action. The obligations set forth in this Section 5 shall survive termination of your Account.

  1. NO WARRANTY; LIMITATION OF LIABILITY

The Pharmacist’s Voice®, LLC makes no representations or warranties regarding the Service or Content therein and is not liable to you with respect to your use of the information, content, or material contained on the Site. You acknowledge and agree that under no circumstances will The Pharmacist’s Voice®, LLC, its owners, employees, representatives, agents or its partners, be liable to you for any loss or damage to any physical property that you may incur as a result of or related to, any use of the Service. The Pharmacist’s Voice®, LLC will not be liable for any delays in the receipt of any messages or access to the Services.  Further, The Pharmacist’s Voice®, LLC and/or Kim Newlove make no representations or guarantees that signing up for any consulting or coaching programs will result in paying work in the entertainment or any other related industry.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, AND ACCURACY OF THE SERVICE OR CONTENT THEREIN IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, CONTENT AND ANY THIRD PARTY SERVICES OR THIRD PARTY MATERIALS PROVIDED TO YOU THROUGH THE SERVICE OR ANY THIRD PARTY PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND THE PHARMACIST’S VOICE®, LLC    HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SERVICE, CONTENT AND ANY THIRD PARTY SERVICES OR MATERIALS, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS. THE PHARMACIST’S VOICE®, LLC    DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SERVICE, THAT THE FUNCTIONS CONTAINED THEREIN OR PROVIDED BY THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT ANY ERRORS IN THE OPERATION OF THE SERVICE, CONTENT OR THIRD PARTY MATERIALS WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY THE PHARMACIST’S VOICE®, LLC    OR ITS AUTHORIZED REPRESENTATIVES SHALL CREATE ANY WARRANTY. SHOULD THE SERVICES, CONTENT OR THIRD PARTY PRODUCTS OR MATERIALS PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION INCURRED BY YOU AS A RESULT OF YOUR USE OF THE SERVICE, CONTENT OR THIRD PARTY PRODUCTS AND MATERIALS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITED BY LAW, IN NO EVENT SHALL THE PHARMACIST’S VOICE®, LLC    OR ANY OF ITS OWNERS, EMPLOYEES, REPRESENTATIVES OR AGENTS BE LIABLE FOR PERSONAL INURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICE, CONTENT OR THIRD PARTY PRODUCTS AND MATERIALS, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF THE PHARMACIST’S VOICE®, LLC    HAS BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE PHARMACIST’S VOICE®, LLC’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE AMOUNT OF FIVE DOLLARS (US$5). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

  1. DEFAULT

Each of the following shall be deemed a Default under these Terms for which The Pharmacist’s Voice®, LLC may terminate your Account or suspend access to the Services:

  • Breach of any of your other obligation under these Terms; The closure, termination, cancellation, or change to your credit card without the delivery of a newly executed authorization to The Pharmacist’s Voice®, LLC as required; or
  • The commencement of either a voluntary or involuntary action under any bankruptcy, insolvency or other similar law of the United States of America or any state thereof or of any other country or jurisdiction; or
  • If you disclose or allow any other person to use your username and password to access the Service, or disclose any other person’s username or password to any third person without consent.
  • If you share the course or any of its materials with a third party without the express written consent of Kim Newlove or The Pharmacist’s Voice®, LLC.
  1. RIGHTS AND REMEDIES
  2. a) Upon the occurrence of an Event of Default, The Pharmacist’s Voice®, LLC may, at its sole option and without limitation or election as to other remedies available pursuant to these Terms or at law or in equity, exercise one or more of the following remedies:
    • Deactivate your Account or suspend your access to the Service or any component of the Service; and/or
    • Terminate your Account and the licenses to the Content granted hereunder; and/or
    • Require the prompt return of all Products or Software provided by The Pharmacist’s Voice®, LLC or any third party partner, and anything included with the Service.
  1. b) If The Pharmacist’s Voice®, LLC deactivates your Account or suspends the Service because of a Default by User, but does not otherwise terminate your Account under these Terms, you will be entitled to seek to have the Service reactivated provided that you cure any and all existing defaults, and to pay any and all outstanding amounts owed under the Subscription Agreement. After curing of such defaults and the receipt of payment of such amounts, The Pharmacist’s Voice®, LLC shall reactivate the Account and the Service within twenty-four (24) hours.
  2. c) In the event that The Pharmacist’s Voice®, LLC institutes any action for the collection of amounts due and payable hereunder, You shall be obligated to pay the amounts due and payable under these Terms, all reasonable costs and attorney’s fees incurred by The Pharmacist’s Voice®, LLC in connection with collecting unpaid amounts under these Terms. You expressly waive all rights to possession or use of the Service after the occurrence of a Default, and waive all claims or losses caused by or related to any suspension or termination of your Account.
  3. d) The Pharmacist’s Voice®, LLC’s failure or delay in exercising any right or remedy under these Terms shall not operate as a waiver thereof or of any subsequent breach or of such right or remedy.
  4. e) The Pharmacist’s Voice®, LLC’s rights and remedies are cumulative, not exclusive, and no exercise of any remedy shall preclude the exercise of another remedy.
  5. f) You agree that a breach of these Terms will cause irreparable injury to The Pharmacist’s Voice®, LLC for which monetary damages would not be an adequate remedy and The Pharmacist’s Voice®, LLC shall be entitled to seek equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages.
  6. TERMINATION OF SERVICE
  7. a) You may terminate your Account or the Subscription Agreement at any time by deleting your Account and returning any Product or Software provided by The Pharmacist’s Voice®, LLC, and anything included with the Service which has been provided to you by The Pharmacist’s Voice®, LLC.
  8. b) Notwithstanding any provision to the contrary in these Terms, The Pharmacist’s Voice®, LLC may terminate the Service, your Account for any reason without notice, including without limitation, a Default by you. The Pharmacist’s Voice®, LLC  shall have no liability to you in the event the Service is terminated without cause, except as required under applicable law.
  9. NOTICES; COPYRIGHTS/TRADEMARKS/INTELLECTUAL PROPERTY

All Notices by The Pharmacist’s Voice®, LLC shall be sent to you by electronic mail. All Notices by you shall be sent by facsimile, provided such Notice is followed by certified mail, return receipt requested, postage prepaid, or overnight delivery service to the address provided by you during the registration process. Notices shall be deemed to have been delivered when sent, if delivered by email or sent by facsimile; or one (1) day after the day deposited with an overnight delivery service.

In connection with the Services, The Pharmacist’s Voice®, LLC has adopted and implemented a policy respecting the copyright law that provides for the termination, in appropriate circumstances, of users who are infringers of intellectual property rights, including copyrights.

 

  1. DIGITAL MILLENIUM COPYRIGHT ACT
  1. If you are a copyright owner or an agent thereof and believe that any Content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
    • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
    • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
    • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;
    • Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
    • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
    • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

The Pharmacist’s Voice®, LLC designated Copyright Agent to receive notifications of claimed infringement is The Pharmacist’s Voice®, LLC    at [email protected].com.  For clarity, only DMCA notices should go to the Copyright Agent; any other feedback, comments, requests for technical support, and other communications should be directed to The Pharmacist’s Voice®, LLC customer service. You acknowledge that if you fail to comply with all of the requirements of this Section 5(D), your DMCA notice may not be valid.

  1. Counter-Notice. If you believe that your Content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and use the material in your Content, you may send a counter-notice containing the following information to the Copyright Agent:
    • Your physical or electronic signature;
    • Identification of the Content that has been removed or to which access has been disabled and the location at which the Content appeared before it was removed or disabled;
    • A statement that you have a good faith belief that the Content was removed or disabled as a result of mistake or a misidentification of the Content; and
    • Your name, address, telephone number, and e-mail address, a statement that you consent to the jurisdiction of the federal court in Providence Rhode Island, and a statement that you will accept service of process from the person who provided notification of the alleged infringement.

If a counter-notice is received by the Copyright Agent, The Pharmacist’s Voice®, LLC may send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed Content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the Content provider, member or user, the removed Content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at The Pharmacist’s Voice®, LLC’s sole discretion.

Please note that pursuant to 17 U.S.C. Section 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by The Pharmacist’s Voice®, LLC in connection with the written notification and allegation of copyright infringement.

 

  1. GENERAL PROVISIONS
  2. a) Entire Agreement.These Terms along with the Privacy Policy and Subscription Agreement constitute the entire agreement between you and The Pharmacist’s Voice®, LLC relating to the use of the Service.
  3. b) Term.This Agreement shall be effective and binding upon the parties until terminated by either you or The Pharmacist’s Voice®, LLC.
  4. c) Assignment.The Pharmacist’s Voice®, LLC may at any time assign or transfer its interests in the Services, the Site or the Subscription Agreement to any third party. You may not at any time assign or transfer its interests in this Agreement to any other third party.
  5. d) No Waiver.No waiver or consent by The Pharmacist’s Voice®, LLC for any Default committed by you under these Terms shall be deemed effective unless in writing. No waiver or consent by The Pharmacist’s Voice®, LLC, whether express or implied, shall constitute a consent to or waiver of any other or subsequent Default.
  6. e) Survival.Except as specifically provided in these Terms, all agreements, obligations, representations and warranties made by you contained herein shall survive the expiration or other termination of your Account.
  7. f) Severability.If any provision of these Terms is unenforceable, such unenforceability shall not affect the enforceability of the remaining provisions of these Terms.
  8. g) Privacy Policy.When you agree to the Terms, you are also agreeing to the The Pharmacist’s Voice®, LLC’s Privacy Policy. 
  9. TRADEMARKS/COPYRIGHTS/INTELLECTUAL PROPERTY
  10. a) Portions of the USP Dictionary Online were used with permission by the U.S. Pharmacopeial Convention (USP).

    The USP Dictionary of United States Adopted Names (USAN) and International Drug Names is the leading reference for nonproprietary drug names and chemical structures. See https://www.usp.org/products/usp-dictionaryfor more information.
    (Students or healthcare professionals who need access to the USP Dictionary can check with campus [medical] library or employers to determine if access is allowed through those institutions.)
    Subscribers can use this link to log in:  https://www.uspusan.com/usan/login
    To obtain a subscription, use this link:  https://store.usp.organd select "USP Dictionary Online."
  11. b) List of Confused Drug Names were used with permission by: Institute for Safe Medication Practices (ISMP) https://www.ismp.org/recommendations/confused-drug-names-list
  12. c) Special Thank You to the U.S. Food & Drug Administration whose website is in the public domain, portions of which appear within the course.
  13. d) All other brand and product names used in the course are trademarks or registered trademarks of their respective owners.
  14. DISCLAIMERS

Kim Newlove, Instructor, is not an employee or independent contractor for any company or organization mentioned in the course, including but not limited to; the United States Pharmacopeial Convention (USP); the Institutes for Safe Medication Practices (ISMP); and the U.S. Food & Drug Administration (U.S. FDA).  References to proprietary material are made with permission.  Please see the Resources Module for more information about the USP and ISMP.  

The Pharmacist’s Voice®, LLC nor Kim Newlove assume no responsibility for errors, omissions, or contrary interpretations of the subject matter in Pronounce Drug Names Like a Pro.  Any perceived slight of any individual or organization is purely unintentional.  Use of this course is for educational or entertainment purposes only and in no way does it guarantee proficiency for employment in this area, or proficiency to pass any examination or to obtain a license in this area.

These terms of service were last updated on November 9, 2020.